November 20th, 2025

New

IVR Flow Builder and Phone Management Enhancements

We're excited to announce a significant update to our features, offering powerful capabilities for advanced call and flow management.

IVR Flow Engine Implementation - Phase 4 Update

  • Visual Flow Builder:

  • A React Flow-based editor for creating IVR flows using drag-and-drop functionality.

  • Includes custom nodes, versioning capabilities, and publishing workflows.

  • Phone Number Management:

  • Map multiple phone numbers to IVR flows, with synchronization support for Telnyx integrations.

  • Active/inactive status management for precise configuration.

  • Backend Enhancements:

  • Introduction of new IVR execution services for seamless call flow execution and tracking.

  • UI Updates:

  • A dedicated IVR management dashboard, streamlining flow and number management.

Additional Improvements:

  • Updated API endpoints supporting comprehensive management of IVR flows and phone number configurations.

  • Extensive documentation and guides for IVR setup, phone configuration, and usage.

This update marks a significant milestone in refining our call management infrastructure and user experience. We appreciate your feedback!