December 27th, 2025

[New] Flow Management & Intelligent Workflow Actions

Smarter Business Flow Tracking

  • See exactly where each piece of work is in your business process

  • Track when work moves between stages (manual or automatic)

  • View complete handoff history with who, when, and why

  • Better visualization of work progression from start to finish

One-Click Workflow Actions

  • Context-aware action buttons based on your current entity

  • Fastest path to next steps (Contact β†’ Opportunity β†’ Quote β†’ Invoice)

  • Smart actions that appear only when they're applicable

  • Progressive disclosure: top actions visible, rest organized in menu

Improved Contact-to-Invoice Flow

  • Create opportunities directly from contacts

  • Generate quotes straight from opportunities

  • Faster invoice creation from quotes

  • Better linking between all related documents

  • Complete conversation history across all stages

Enhanced Custom Workflows

  • Better support for custom business processes

  • Smarter collection and entity linking

  • More flexible workflow customization

  • Improved entity management throughout

Better Flow Management

  • Delete flows you no longer need

  • Cleaner workspace organization

  • Proper cleanup of related data

  • More control over your process

Stronger CRM Integration

  • Seamless experience across Contact, Opportunity, Quote, and Invoice

  • All actions available right where you need them

  • Better metadata and relationship tracking

  • Faster navigation between related records